1400+

Active Users

Grow your brand with smarter engagement

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Set it up and forget about it

SmartReply AI can manage all your social media customer service DMs, comments,

Fully Automatic AI Agent

Leverage SmartReply to save your team time on social media customer service.

No static flows

Completely dynamic

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Do you have any discounts?

Sure! Confirm your email address

ai@smartreply.io

Use code: SMART10 at checkout

Automatically take action or respond to every message and comment

SmartReply can manage as little comment moderation to as large as your entire social media customer service.

AI Comment Moderation

Ai Customer Service

Ai Sales

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Scale support with AI-driven bots on any channel

Leverages your trained replies and various api integrations to give out order status, search your produc catalog for recommendations and more.

Certified Meta Tech Partner

Google Partner

50+ Reviews on the Shopify App Store

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Custom AI Instructions

Customizing the AI’s behavior ensures it aligns with your business policies and customer service standards. This tailored approach improves the relevance and quality of responses, leading to better customer satisfaction and loyalty.

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24/7 - 95+ languages

Offer around-the-clock support in over 95 languages. Providing support at any time and in multiple languages caters to a global audience. This accessibility ensures all customers receive timely help, improving satisfaction.

Even if someone misspells every single word and uses a secondary language SmartReply will still work.

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SmartReply Integrations

Add your channels, product catalog, FAQs, Docs & more.

Rest assured your accounts are completely safe as everything has been approved by our various partners.

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Frequently Asked Questions

How are credits used?

How does it work?

Can SmartReply be customized/tuned

Is it hard to set up?

What if I don't like the responses?

What integrations do you have?

Our social media integrations include, Facebook, Instagram, Messenger, Whatsapp, Twitter. Shopify, Wordpress, Custom websites, Klaviyo, and more.

How do I get charged?

Your Brand's New Social Media AI Agent

Personalized customer interactions on autopilot at scale

Acquire

Inbound replies

Fully automatic

Higher engagement

Engage

Automatic follow up

Reply to comments & DMs

Send out campaigns

Support

Shopify order lookup

Answer support questions

Book appointments

“SmartReply is so much easier than other chat automations. We didn't want to setup complicated static flows. We were blown away by the quality of the conversations & comments.

We saw a 18% ROAS increase in the first week due to the AI prompt filter. An increase of 11% of our Meta comments being hidden”

Eli Dent
CEO, Kickit

Drive More Revenue & Cut Costs on AutoPilot

Make Your Facebook Ads Work Harder

Automatically send DMs with product carousels or hyper personalized DMs every time someone leaves a neutral or positive comment.

Double your comments by responding to comments on your ads/posts and watch your CPM decrease. Never missing another revenue opportunity.

Ads with more engagement get lower CPMs on Meta ads. It's the reason all your winning ads are the one with thousands of comments.

AI Comment Moderation

Hide unwanted comments: Eliminate up to 10-20% of negative comments on ads as reported by Meta.

‍Advanced AI moderation: Unlike keyword tools, our AI removes harmful comments in any language based on a custom prompt, outperforming keyword-based tools by 200%.
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SmartReply

Sponsored

SmartReply AI will boost sales and save time on tedious cusotmer service tasks.

www.smartreply.io

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12K comments

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Turn Comments Into Commerce

Use the comment selector to train your AI on comments from top-performing ads and posts.

Match your brand’s tone for auto-replies, ensuring consistent quality.

Combine your business, product, and brand information for seamless multilingual engagement.

AutoReplies + WhatsApp & Messenger Campaigns

Promote Deals and New Products: Send tailored offers, flash sales, or product launches directly through WhatsApp or Messenger to increase urgency and sales.
‍
‍Answer Questions Instantly: Keep the conversation going by providing instant answers about products, shipping, or promotions, turning inquiries into conversions.
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‍Upsell and Cross-Sell Effortlessly: Use AI-driven suggestions to recommend complementary products or upgrades based on customer behavior.
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All New Gmail API

Leverage our NEW Gmail API for automating email replies. Keep using your existing email sender platform, whether it's for outbound or inbound.

Need new business? Launch your cold email campaign and have SmartReply qualify, follow up and book the prospect for an appointment.

Need help with responding to marketing emails or light customer service? SmartReply can manage it with ease.

Arie Sherson

CEO of Akemi Lab

"Love the SmartReply team, the creative innovation is unmatched. Our clients consistently tell us they love the quality of responses.

Sarah Hamilton

Co-Founder of LiquidProp

"We were paying VAs do to engagement management before but wow this is so much easier and more effective. "

Miles Carrington

CEO of Ultimate Phitness

"People often comment questions about our products and having SmartReply being able to search our catalog and recommend the right product to people depending on their needs has been huge for us."

Rated 5 stars by over 50 Shopify merchants

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14-Day Free Trial

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