# SmartReply

> SmartReply helps ecommerce teams reply to customer messages, moderate comments and manage support across connected channels.

Public product information is available without an account. Account tools require OAuth, company membership and the relevant permissions. Signup and payment take place in the SmartReply app and its payment provider. Do not send passwords or payment card details to MCP tools.

## Product

- [SmartReply](https://smartreply.io/): Product overview.
- [Social AI](https://smartreply.io/social-ai): Social replies and moderation.
- [Support AI](https://smartreply.io/support-ai): Customer support capabilities.
- [Pricing](https://smartreply.io/pricing): Current plans and eligibility. Do not infer prices from old examples.

## AI assistants and setup

- [AI agent guide](https://smartreply.io/ai-agents.md): Public discovery, signup, billing handoff and authenticated account access.
- [AI agent guide for people](https://smartreply.io/ai-agents): Connection instructions and setup links.
- [Agent catalog](https://smartreply.io/.well-known/ai-catalog.json): Discoverable MCP resources.
- [MCP connection documentation](https://help.smartreply.io/article/connect-ai-assistants-mcp): Account connection and permissions.
- [Create an account](https://app.smartreply.io/register/choose): Start the standard SmartReply signup flow.
- [Sign in](https://app.smartreply.io/login): Access an existing account.

## Policies and more information

- [Privacy policy](https://smartreply.io/policy-pages/privacy-policy): Data handling and user controls.
- [Terms of service](https://smartreply.io/policy-pages/terms-of-service): Service terms.
- [Help center](https://help.smartreply.io/): Setup and support articles.
- [Blog](https://smartreply.io/blog): Product and customer support guides.
- [Sitemap](https://smartreply.io/sitemap.xml): Indexable website pages.